What if I need to cancel my booking?

If you are cancelling for any reason other than those covered by the Waterside Group Cancellation Cover, your refund will depend on how much you have already paid and how close you are to the holiday start date.

If cancelling at least 10 weeks before the start of your holiday you will receive a refund of all monies paid less your deposit. Please note that since cancellations within 7 days are not entitled to any refund, we strongly advise you contact us as soon as you know that you may wish to cancel your holiday.

FULL details are included in the Holiday Terms & Conditions.