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Coronavirus FAQs


2021 Holidays  


On 4th January 2021 England entered a new national lockdown, meaning people cannot leave their homes except for certain reasons, including essential medical needs, food shopping, exercise, and work for those who cannot do so from home.


In response to these lockdown restrictions we have delayed the reopening of our parks until 12th April. 


If you had a holiday booked with us between 12th February and 12th April our holiday team will issue you with a holiday voucher to the value of your holiday payments, these vouchers can be redeemed against the cost of another holiday at any of our parks up until 7th November 2022, or returned to us for a full refund (please allow 21 days for your refund to be processed).  


Following the Government announcement on Monday 22nd February we are delighted to be opening our parks on 12th April. Please be reassured that you are covered by our booking guarantee should your holiday be unable to go ahead due to a change in Government advice.



We're offering a Booking Guarantee for 2021 holidays


Staying safe indoors without something to look forward to can be hard. Although we’re living in uncertain times, our parks and their stunning surroundings aren’t going anywhere.


Click here for information on our booking guarantee

Our Holidays team are currently experiencing high levels of enquiries, please allow 48 hours for our team to respond to your emails. 


In order to deliver the fastest service and safest for our team in the current situation, the best way to contact us is by: 


Waterside Holiday Park


Phone: 01305 833103


Chesil Vista Holiday Park


Phone: 01305 773233


Osmington Holiday Park:


Phone: 01305 837010

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