Call us on 01305 833103

Coronavirus FAQs


Yes – Our Waterside, Chesil Vista and Osmington Parks are now open.


We're thrilled to be able to offer a wide range of activities and facilities! Plus, you'll be able to enjoy our free, fast, and unlimited Wifi, too. 


See our Booking Guarantee for booking information.



We're offering a No-Quibble Booking Guarantee


Staying safe indoors without something to look forward to can be hard. Although we’re living in uncertain times, our parks and their stunning surroundings aren’t going anywhere.


That’s why we’re offering a guarantee that if Coronavirus impacts the potential for you to come to our parks and enjoy your holiday, you can come at a different time to still have your holiday of a lifetime.

For more information view our booking guarantee


Safe Check-in


Get checked in safely with our socially distant queuing system. You will get a time for one person to check in along with your pre-arrival email.


From Saturday 8th August guests will be required to wear a mask on entry to reception.


Express check out: Drive up and drop off your keys at the barrier. Early check out? Just let the reception team know.


Enhanced Cleaning


In addition to the already exceptional standards you get from us, our team has even more robust procedures for cleaning your holiday home to the safest possible standards. This includes using the best chemicals to kill all viruses.


Don't forget to pack a mask!


In accordance with government guidelines masks are required in our SPAR shop at Waterside, in Waterside Takeaway, in all our Reception and Arcade areas. 

Following new government announcements retail staff and customers in indoor hospitality venues will also have to wear masks from Thursday 23rd September, except when seated at a table to eat or drink.


Limit of six people from multiple households


In England, the limit of six people from multiple households started on Monday 14th September, this applies both indoors and outdoors and to all ages. 

As a result of which we will only be able to accept holiday bookings for groups of more than six where a single household or support bubble is using the accommodation and contains more than six people.


Following the latest Government announcements, we’ve reviewed what you’ll be able to use and do in our parks:


Takeaway, Restaurants, and Bars


We all want to be in the Dog House! Our brand new food outlet at Waterside serves you incredible hot dogs, burgers and loaded fries.

Or maybe you'd like a sit-down meal? Our restaurants will now be open too. We are taking bookings only for the evening services at Southside Restaurant at Waterside, and Breeze Bar and Grill at Chesil.

Face coverings are required in all our food and drink outlets, except when seated at a table to eat or drink.

View our Eating & Drinking Page for more information and opening times.


The Venues


For our latest entertainment schedules visit the Entertainment Page.

Chesil Vista Venue
  • Open 6.00pm until 10.00pm
  • The arcade will be open with social distancing measures in place
Waterside Venue
  • Open 6.00pm - 7.30pm and 7.45pm till 10.00pm (Early session will be kid focussed)
  • These sessions can be pre booked via the booking link in your pre-arrival email from 9am daily for that night. 
  • 6.00 - 7.30pm our first nightly session will be focussed on kids entertainment with kids disco, game shows, Boomer, family bingo and our resident team and daytime winner presentations
  • 7.45pm - 10.00pm our second session will be hosted by our resident team including Super Cash Bingo, interactive quizzes, Race nights, and some great game shows!


Face coverings are required in all our entertainment venues, except when seated at a table to eat or drink.


Facilities & Activities


When the sun is shining we’ll have plenty of outdoor entertainment lined up for you! From morning yoga and beach art to family fitness and sports day. Not forgetting that our outdoor play parks will also be open!


You can now make use of our improved and FREE WiFi to enjoy your favourite online services and live stream our entertainment straight to your Holiday Home.


Here's an example of the type of activities our entertainment team will be hosting:


  • 10.00am - midday - Outdoor games at the seaside
  • Book a visit with Boomer to your holiday home
  • Morning Yoga (Waterside only)
  • Beach art
  • Party dances
  • Family competitions
  • Family fitness
  • Sports day and lots more!


We will also have a lively programme of indoor entertainment for all the family to enjoy during our holiday season, including the sports bar arcade, bingo and the entertainment venues to explore.


For family fun when it's wet outside, the Waterside and Chesil Venues will open from 10.30am with the Entertainment Team welcoming families with a selection of craft, games, indoor activities and movies.


The Beach


Whether it's Bowleaze Beach at Waterside, or Chesil Vista's Smallmouth Beach, they're open and waiting for you. Plus, you can now enjoy daily outdoor games from the entertainment team at Waterside!


Swimming Pools


We're delighted to announce that our pools are now open! 

Due to social distancing guidelines capacity is limited and we cannot guarantee pool access during your stay.

Pool sessions are bookable 24 hours in advance via our app. 




Our Waterside Holiday Park gym is now open and operating an online booking system to limit capacity. Sessions are bookable 24 hours in advance. 


What's not open yet?

  • The Spa
  • Indoor Soft Play Areas
  • Chesil Vista & Osmington Gyms


Our Holidays team are currently experiencing high levels of enquiries, please allow 48 hours for our team to respond to your emails. 


In order to deliver the fastest service and safest for our team in the current situation, the best way to contact us is by: 


Waterside Holiday Park


Phone: 01305 833103


Chesil Vista Holiday Park


Phone: 01305 773233


Osmington Holiday Park:


Phone: 01305 837010

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